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COVID-19 Resource Update

Enhancing the lives of individuals, families, and the community!

CBI Crisis Line: 202-809-0261  

Utilities

-Residents who are unable to make utility payments can apply for utility assistance online at DOEE. Click Here


-Under the Mayor’s State of Emergency declaration, utility providers cannot shut off services to clients


-Pepco is suspending service disconnections and waiving new late payment charges at least until May 1 and will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. Click Here


-Washington Gas is waiving late fees during public health emergency


-DC Water is waiving late fees and offering more lenient repayment terms for customers who fall behind on their bills during the public health emergency


-If you need access to internet, Xfinity has opened up hot spots for free wifi access. You can read more here or check out the available hot spots​​​​​​​.


-Comcast Internet Essentials is offering two months of free internet services to families who apply by April 30, 2020. Additionally, for new and existing customers, speeds are increased at no charge. Call 1-800-934-6489 Click Here


-As of March 13, 2020, all T-Mobile and Metro by T-Mobile customers who have plans with data will automatically have unlimited smartphone data through May 13 (excluding roaming).


-The DC Office of the Chief Technology Officer (OCTO) has installed hotspots in every Ward to provide convenient, citywide Wi-Fi Internet access. Click here​​​​​​​ to find the nearest public WiFi spot to you.



“Never doubt that a small group of thoughtful, committed citizens can change the world.  Indeed, it is the only thing that ever has.”

~Margaret Mead~